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Safety Management System

Effective, efficient and fully integrated

NAV CANADA was one of the world’s first ANSPs to establish an all-encompassing safety management system (SMS) for promoting safety awareness and managing risks proactively, systematically and consistently.​​

With safety as a driving force behind every decision we make, a comprehensive and fully integrated SMS is key to the achievement of our overarching safety objective. 

Starting in 1997, we were pioneers in establishing a company-wide SMS. Fundamental to its success is a trusted, collaborative environment amongst all aviation stakeholders both internal and external, where safety information is openly shared, to drive continuous improvement in the reduction of operational safety risks. We also bring stakeholders together by sponsoring the Canadian Aviation Safety Officer Partnership, launched in 2010, to facilitate safety information sharing and collaboration among safety professionals from Canada’s aviation community.

We’ve embedded safety into our corporate culture — championed by every single employee and extending to everything we do. Our Just Culture program, run jointly by management and our bargaining agents, gives employees the confidence to raise safety-related issues so they can be addressed. Just Culture empowers everyone to contribute to the overall safety of Canada’s air navigation system.

Today, our fully mature SMS is integrated into every aspect of our operations, helping ensure regulatory compliance and providing the foundation for a vast array of other safety-related activities.