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Flight Service Specialist

Specialized Knowledge and Essential Advice

Kali Caulier - Flight Service Specialist, Churchill FSS

"You can do so much in a simulator but nothing compares to talking with real pilots. Starting on-the-job training, I had never been so excited to go to work, and my instructor shared their wild and wonderful real-life experiences for me to learn from."

Philippe Simon - Flight Service Specialist, Kuujjuaq FSS 

“The THRIVE program gives students the opportunity to share their experiences with someone in their line of work. It helps them feel comfortable in their environment and provides a different perspective on the training process.” 

Jessica Richer - Flight Service Specialist, London FIC

"Every day at the London FIC is different, with the workload varying depending on the weather conditions. When we have beautiful weather, we can get very busy with flight plans, alerting, and calls from flight schools. On days with more inclement weather, we may become busier with more frequent weather observations, the issuing of runway surface conditions, and providing more complex weather briefings to commercial operators."

Types of Flight Service Specialists

Where We Work

Students on flight information services flight service specialist courses may be posted to any of NAV CANADA’s flight information centres across the country. The FIC selected is based on operational requirements. 

Flight service specialists who will work out of flight information centres will train and work out of one of the following locations:

Edmonton
Kamloops
London
Quebec
Whitehorse

Where We Work

Students on airport advisory services flight service specialist courses may be posted at any of NAV CANADA’s flight service stations across the country. The posting is based on operational requirements. 

Depending on the unit, flight service specialists may be working from a tower with 360-degree visibility. 

Brandon
Campbell River
Castlegar
Charlottetown
Churchill
Cranbrook
Deer Lake
Fort Nelson
Fort St. John
Gander International
Gatineau
Grande Prairie
High Level
Iles de la Madeleine
Inuvik
Iqaluit
Kamloops
Kenora
Kingston
Kuujjuaq
La Grande Riviere
La Ronge
Lethbridge
Lloydminster
Medicine Hat
Mirabel
Mont-Joli
Nanaimo
Norman Wells
North Bay
Peace River
Penticton
Port Hardy
Prince Albert
Rankin Inlet
Red Deer
Regina
Rouyn-Noranda
Saint John
Saskatoon
Sept-Iles
Sioux Lookout
Smithers
St. Catharines
Sudbury
Terrace
Thompson
Thunder Bay
Timmins
Val d'Or
Victoria Harbour
Wabush
Whitecourt
Williams Lake
Yellowknife
Map
Satelite

Recruiting for Success

Applicants do not need to have a background in aviation because NAV CANADA provides all the training necessary to become a flight service specialist. We are looking for candidates who will thrive in our operations environment and possess qualities that will serve them in flight services training and their careers.

Think you’ve got what it takes? Here are some of the qualities we look for in our applicants:

Information synthesis

Strong motivation

Problem-solving and decision-making skills

Effective communication skills

Teamwork

The Selection Process

The selection process is rigorous and designed to assess the core competencies required to be a flight services professional. The competencies that we assess ensure that we select candidates who have the best chance of success through training.  

Please note that throughout the selection process, successfully passing one stage does not guarantee that a candidate will receive an invitation for additional testing. A candidate has 36 months (3 years) to be invited to the next stage in the selection process before their application expires. After the application expires, they may choose to reapply. If at any point in the process a candidate is unsuccessful, there is a 36 month waiting period before they can reapply.

Training

Training to become a flight service specialist at NAV CANADA requires a lot of hard work – but it’s worth it. You will learn how to interpret and deliver a wide range of essential information, enhancing flight safety. There is a steep learning curve, but we supply you with all the tools you need to succeed – a dedicated instructional team, award winning peer support programs and cutting- edge technology. In the section below, you will find information on what is involved in training to become a flight service specialist, from training duration and schedules to work locations and training allowance. 

Flight Information Services (FIC)

Airport Advisory Services (AAS)

Initial FIC course

Training for flight information services begins with an initial flight information course, where students are taught basic meteorology theory, local weather effects and pre-flight and enroute services.  

  • Location: training takes place at either one of our flight information centres or area control centres, depending on the course and career path. 
  • Work schedule: 37.5 hours/week, Monday to Friday 
  • Duration: 5 to 6 months 
  • Student allowance: ~$580 per week 
     

Initial AAS course

Training for airport advisory services begins with an initial course that combines classroom knowledge training with simulation in a generic airspace.  

  • Location: training takes place at either one of our flight information centres or area control centres, depending on the course and career path. 
  • Work schedule: 37.5 hours/week, Monday to Friday 
  • Duration: 5 to 6 months 
  • Student allowance: ~$580 per week

On-the-job training

Upon completion of the initial FIC course, students move into on-the-job training at one of our flight information centres, where they are paired with a certified flight service specialist who serves as an on-the-job instructor until students are certified to work independently. 

  • Location: an assigned on-job flight information centre 
  • Work schedule: 37.5 hours/week 
  • Duration: 9 to 11 months 
  • Training salary: ~$41,000 per annum 

On-the-job training

Upon completion of the initial AAS course, students move into on-job training at one of our flight service units, where they are paired with a certified flight service specialist who will serve as an on-job instructor until students are certified to work independently. 

  • Location: An assigned on-job flight service station 
  • Work Schedule: 37.5 hours/week 
  • Duration: 3 to 5 months 
  • Training salary: ~$41,000 per annum 

Completion of training

Total duration of training: 14 to 17 months 

Salary range for a certified flight service specialist (FIC): ~ $79,000 to $98,000 per annum * 

*These rates reflect the 2021 union pay range under the current collective agreement. In addition to the base salary, flight service specialists can receive premiums based on location, holidays and shifts, and bonuses related to services delivered in both official languages and duties as a supervisor or on-the-job instructor.

Completion of training

Total duration of training: 8 to 11 months 

Salary range for a certified flight service specialist (AAS): ~ $66,000 to $101,000 per annum * 

*These rates reflect the 2021 union pay range under the current collective agreement. In addition to the base salary, flight service specialists can receive premiums based on location, holidays and shifts, and bonuses related to services delivered in both official languages and duties as a supervisor or on-the-job instructor.