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Flight Operations Inquiries

Weather, Collaborative Flight Planning System (CFPS) and NOTAM briefings

NOTE: If you require immediate assistance, please contact your region’s Flight Information Centre (FIC) by calling the telephone number in the link below.

FIC Pilot Briefing Service

General Inquiries

Our Customer and Stakeholder Services team offers a single point of contact for all your inquiries.

We are committed to operating a safe, efficient and sustainable air navigation system for Canada.

Your questions and your feedback are important to us, helping us improve our services.

We want to hear from you.

Our business hours are 8:00 to 18:00 ET, Monday to Friday

Emailservice@navcanada.ca
Telephone1-613-563-5588
Toll Free Telephone (North America)1-800-876-4693
TTY Line (Deaf/hard of hearing)711 / 1-866-662-6478

Head Office Address

151 Slater Street, Suite 120

Ottawa, ON K1P 5H3

Mailing Address

NAV CANADA

P.O. Box 3411 Station 'T'

Ottawa, ON K1P 5L6

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Media Inquiries

A unique company, managing civil aircraft in Canadian airspace.

Journalists and other media professionals can contact us through our 24-hour toll-free media line or by email.

Media Toll Free1-888-562-8226
Media Emailmedia@navcanada.ca

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