NAV Drone Web: User and Profile Management

As an operator, you can invite various crew members, including drone pilots, observers, and payload specialists, using email invitations. You can then assign drone operations to any of these crew members. Your account provides an overview of all linked users, and each user's access is determined by their role. Two predefined roles are operator user and operator admin, each with specific access rights, subject to configuration.

A crew member can be affiliated with multiple drone operators and can choose which operator they wish to execute a drone operation for via their profile. If you invite other operators, you'll see their operations for you, but not those they conduct for others. If other operators invite you, you'll only view operations specific to that invitation, excluding operations they do for other operators.

To add a user:

1. Click Users in the left side bar.
2. Click Invite user
3. Complete all fields and click the Save button to complete.

The newly added user is listed in the user table with the status Requested. After refreshing the screen, the status changes to Pending. When an invited user is already registered on the NAV Drone platform, they will receive an automated email in their preferred language. If the user is not registered, they will receive a multilingual email, with languages configured based on the platform settings. If the new user accepts the invitation, they will be redirected to create and activate an account if needed, or they will be redirected to their active account.

To edit/delete a user:

1. Click the Dots menu next to the applicable user and select Edit or Delete. Clicking Delete removes the user from the list. When editing you can switch the role of active users between Admin and User. Unlike normal users, an Admin can invite other users to join the operator’s crew.
2. Click Save to complete the action.

Users can make changes to their user-preference settings and personal information. Users with admin access to operator accounts are also able to make changes to certain elements of an operator account.

To update the User Profile:

1. Click the active Operator name at the top of the left sidebar to activate the tools menu.
2. Click User settings; the User settings page is opened, displaying the user’s personal information as shown below. Click the Edit button to modify any of the personal information (Personal details, mobile number, address, security settings, and password). Ensure you Save your changes.

To increase account security, you can activate Multi factor authentication. When active, NAV Drone will send you an SMS verification code or One Time Password (OTP) from your Authenticator app to your mobile device when you try to log into your account. By default, MFA is activated whenever a new account is created.

Your account will first be deactivated and will only be completely deleted after the legal retention period of 30 days. During this time, you are still able to reactivate it simply by logging in; the system will send a re-activation to your email. Ensure you check your spam folder if you don’t find the reactivation email.

To delete your account:

1. Click the active Operator name > User Settings to bring up the Personal Info page.
2. Click the Delete account link shown below.

1. From the User settings page, click the Settings tab.
2. Click Edit button next to the relevant section to specify your preferences. Ensure you Save your changes for each section.

The Login history tab displays details about each login session across the web and mobile applications.  

The Audit records displays changes to certain aspects of your profile.

Operator account information can be changed by certain users with Admin permissions to the operator account. 

1. Click the active Operator name at the top of the left sidebar.
2. Click the Operator settings button to go to the Operator settings screen.
3. Click the Edit button next to the relevant section to specify your preferences. Ensure you Save your changes for each section.

If you have access to other operators, you can switch between the different accounts.

Click on the active Operator name at the top of the left sidebar, then click on Switch operator and select the operator account you want to start using.