Technical Operations Training



To ensure our teams can meet any challenge, we make sure they have the right training and technology to work on all of our operational systems. With continual training throughout their career, they are always up to date on the latest technologies, many of which are developed by our Engineering team.

Your career at NAV CANADA starts with an orientation course at the NAV CENTRE, our training facility located in Cornwall, Ontario. However, this is only the beginning of the investment we make in your learning.


You can expect to attend nearly 50 courses during your first three years with NAV CANADA, as you develop your expertise in air navigation technology. Many of these courses are delivered at the NAV CENTRE, offering hands-on learning with our equipment, and guided by an experienced instructor. The remaining courses put you in charge of your own learning by using self-study and virtual programs.

Depending on your position, you’ll learn about air traffic management systems and networks used by air traffic controllers, or Instrument Landing Systems, radar and communications systems essential to pilots navigating and staying in contact with air traffic control. You can also expect training in occupational health and safety, environmental issues, human factors and, should you be interested, leadership development.
One thing is certain: as your career gains speed, the learning never stops. As a technological leader in the industry, we make sure you keep pace with new systems and processes that make a difference.

Career Progression

As a Technologist on our team, you’ll have opportunities to advance your career by moving to new teams, working on special projects or taking on a management or training role.

Here are some of the doors that can open for you as you gain experience:

Second Level Support provides active support to Technical Operations and Engineering in our regions, ensuring operational systems are always available for use by our Air Traffic Controllers, Flight Service Specialists and Air Navigation System users.

Third Level Support is provided at the National Calibration Laboratory (NCL) and Central Repair Facility (CRF), both based in Ottawa. The NCL procures, evaluates and calibrates the full range of test instruments used in the field. The CRF performs in-depth trouble-shooting and repair at the circuit-card module level.

Technical Operations Coordination Centres (TOCCs) are located at each of our seven Area Control Centres. They are staffed 24/7 to monitor the real-time performance of air navigation systems and equipment.

The Technical Requirements Team helps to establish training requirements, life cycle requirements, support tools and publications, and test field modifications and documentation.


The Quality and Safety Team administers the integrated quality program, under the umbrella of ISO 9001 and ISO 14001. Business elements of quality, safety, and environment are all part of the program, which includes an internal audit of all departmental functions.

Revenue Services provides our external clients, like the Canadian Air Transport Security Authority and airports, with equipment maintenance services.