Expressing concerns about aircraft noise
Contacting airport authorities
airports are responsible for managing their facilities and runways in ways that
ensure safe operations and support the ongoing demand for air services,
including managing the airport’s growth. Airports, working with industry
partners and communities, have an important role in noise management, which
includes responding to community concerns.
When expressing specific concerns about aircraft noise with your local airport
authority provide as much information as possible - including date, time,
location and a detailed description of the event. Several airports have a noise
management program to process complaints. Many airports work with other
industry stakeholders, including NAV CANADA, to garner operational information
in order to provide a response.
is a list of relevant airport noise information pages, many of which include
links to resources and forms to submit noise concerns.
Contacting NAV CANADA
CANADA provides air traffic management and flight information services in
Canadian airspace and international airspace delegated to Canadian control. NAV
CANADA is responsible for the safe co-ordination and the efficient movement of
aircraft and is also responsible for planning and managing airspace, including
flight paths and airways used by airlines.
questions related to air traffic management, you may wish to contact NAV
CANADA's Customer and Stakeholder Services (hours of operation
are 8:00-18:00 EST, Monday to Friday).
Contacting Transport Canada
Canada is the regulator of aviation in Canada. Its role is to develop
transportation policies and legislation that provide for a high level of safety
and security and support a successful, stable aviation sector in Canada. The
responsibilities of Transport Canada with regards to noise include reviewing,
approving, and publishing new proposed noise control measures at airports, as
well as ensuring compliance with published noise abatement procedures and
investigating suspected violations.
you believe a pilot is not abiding by the Canadian Aviation Regulations, you
may wish to notify Transport Canada's
Civil Aviation Communications Centre.
Contacting the Department of National Defence
military related operations, please contact the Department of National Defence.