NAV CANADA is committed to becoming the world's most
respected air navigation service. Our main focus is operating a
safe and efficient system, however to ensure that we are meeting
your expectations we want to hear from you. NAV CANADA is
listening.
The NAV CANADA Customer Service Centre provides customers with
a single point of contact to express concerns or to obtain
answers to your questions about NAV CANADA.
The Centre operates from 8:00 to 18:00 EST, Monday to
Friday.
There are several ways to contact NAV CANADA depending upon
the nature of your question or concern. Please select one of the
following:
| Customer Service |
|
Email:
|
service@navcanada.ca
|
|
Global toll free telephone number:
|
1-800-876-4693-4
(within North America disregard the last digit)
|
|
TTY Line for the hearing impaired:
|
1-866-662-6478
|
|
Toll-free fax line:
|
1-877-663-6656
|
|
Local fax line:
|
1-613-563-3426
|
|
Address - Head Office:
|
77 Metcalfe Street
Ottawa, ON K1P 5L6
|
|
Mailing address - Head Office:
|
NAV CANADA
P.O. Box 3411 Station 'D'
Ottawa, ON K1P 5L6
|
| |
|
| Pilot Briefing Service/Flight Planning |
|
|
General toll free telephone number:
|
1-866-WXBRIEF
|
|
Kamloops FIC:
|
1-866-541-4101
|
|
Edmonton FIC:
|
1-866-541-4102
|
|
Winnipeg FIC:
|
1-866-541-4103
|
|
London FIC:
|
1-866-541-4104
|
|
Quebec FIC:
|
1-866-541-4105
|
|
Halifax FIC:
|
1-866-541-4106
|
|
Whitehorse FIC:
|
1-866-541-4107
|
|
North Bay FIC:
|
1-866-541-4109
|
| Aviation Weather Services Program |
|
|
Email:
|
service@navcanada.ca
|
|
Global toll free telephone number:
|
1-800-876-4693-4
(within North America disregard the last digit)
|
|
TTY Line for the hearing impaired:
|
1-866-662-6478
|
|
Toll-free fax line:
|
1-877-663-6656
|
|
Local fax line:
|
1-613-563-3426
|
|
Address - Head Office:
|
77 Metcalfe Street
Ottawa, ON K1P 5L6
|
|
Mailing address - Head Office:
|
NAV CANADA
P.O. Box 3411 Station 'D'
Ottawa, ON K1P 5L6
|
| |
|
| Service Charges and Invoices |
|
|
Email:
|
service@navcanada.ca
|
|
Global toll free telephone number:
|
1-800-876-4693-4
(within North America disregard the last digit)
|
|
TTY Line for the hearing impaired:
|
1-866-662-6478
|
|
Toll-free fax line:
|
1-877-663-6656
|
|
Local fax line:
|
1-613-563-3426
|
|
Address - Head Office:
|
77 Metcalfe Street
Ottawa, ON K1P 5L6
|
|
Mailing address - Head Office:
|
NAV CANADA
P.O. Box 3411 Station 'D'
Ottawa, ON K1P 5L6
|
| |
|
| Recruitment |
|
|
For more information on ATS career opportunities at NAV CANADA, please
call 1-800-876-4693. For other career opportunities at NAV CANADA, please
send an e-mail to jobs@navcanada.ca.
|
| |
| Media |
|
John Morris
Director of Communications
(613) 563-7032
morrijo@navcanada.ca
|
Ron Singer
Manager, Media Relations
(613) 563-7303
singerr@navcanada.ca
|
|
Toll-free line for media only: 1-888-5NAVCAN (1-888-562-8226)
|
| |
| Webteam |
|
Email:
|
service@navcanada.ca
|
| Operational Issues Contact the National Operations Centre |
|
Telephone number:
|
613-563-5626
1-866-651-9053 (Canada Toll Free)
1-866- 651-9056 (USA Toll Free)
|
| |
|
| General NAV CANADA Information |
|
|
Email:
|
service@navcanada.ca
|
|
Global toll free telephone number:
|
1-800-876-4693-4
(within North America disregard the last digit)
|
|
TTY Line for the hearing impaired:
|
1-866-662-6478
|
|
Toll-free fax line:
|
1-877-663-6656
|
|
Local telephone line:
|
1-613-563-5588
|
|
Local fax line:
|
1-613-563-3426
|
|
Address - Head Office:
|
77 Metcalfe Street
Ottawa, ON K1P 5L6
|
|
Mailing address - Head Office:
|
NAV CANADA
P.O. Box 3411 Station 'D'
Ottawa, ON K1P 5L6
|
| |
|
