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Career Progression

As a Technologist with NAV CANADA, you’ll have many opportunities to advance your career by moving into new teams, working on special projects or taking on a management or training role.

Here are some of the doors that can open for you as you gain experience:

Second Level Support

The prime mandate of the Second Level Support Maintenance Specialist is to provide active support to Technical Operations & Engineering in the Regions to ensure availability of operational systems used by Air Traffic Control, Flight Service Stations and Air Navigation System users.

Third Level Support

Third Level Support is provided at the National Calibration Laboratory (NCL) and Central Repair Facility (CRF), both based in Ottawa. The NCL procures, evaluates and calibrates the full range of test instruments used in the field. The CRF performs in-depth trouble-shooting and repair at the circuit-card module level.

Technical Operations Coordination Centres (TOCCs)

A TOCC is located on the Operations floor at each of our seven Area Control Centres. They are staffed round-the-clock to monitor the real-time performance of air navigation systems and equipment. The principal monitoring tool is known as the ANS Monitoring and Control System.

Technology Training

Training is conducted primarily at the NAV CENTRE, located in Cornwall, Ontario. After their initial training, Technologists and Specialists spend significant periods throughout their careers upgrading their skills or learning how to maintain new ANS systems. They also receive training in occupational health and safety, environmental issues, human factors, and leadership development.

Technical Requirements

The technical requirements team ensures that Field Operations has the appropriate tools so they are able to properly maintain the ANS.  This is accomplished by helping to establish training requirements, life cycle requirements, support tools, publications, and testing of field modifications and documentation.

Technical Publications

Technical Publications is responsible for the deployment of all publications required in support of the maintenance programs.

Quality and Safety

The Quality and Safety (Q&S) team is responsible for the administration of the integrated quality program for Technical Operations, under the umbrella of ISO 9001 and ISO 14001. Within Technical Operations, Q&S has integrated the business elements of quality, safety, environment and Occupational Health and Safety into one program. This includes an internal audit program of all departmental functions. Q&S is also responsible for developing Safety Management System guidelines and monitoring the maintenance program from a safety perspective. 

Revenue Services (RS)

The mandate of RS is to provide external clients, such as the Canadian Air Transport Security Authority and airports, with maintenance services in support of aviation nation-wide.